Terms of service

Last updated 6 November 2026

These terms apply when you use The Lux Carry website and buy from us. By using the site or placing an order, you agree to them.

01Products and prices

Prices are shown in Ghana cedis (GH₵). Photos are as accurate as we can make them, but colors can look slightly different on different screens. A bag marked sold out is not available to order.

02Orders

Adding a bag to your bag does not complete an order. An order is accepted only when we confirm it with you. We may decline or cancel an order, for example if an item is out of stock or a price was shown by mistake, and if you have already paid we will refund you.

03Payment

Payment methods are shown when you place your order. You agree to give accurate payment and contact details.

04Delivery

Delivery times are estimates, not guarantees. Please give a complete and correct delivery address, because we cannot be responsible for delays caused by wrong details.

05Problems with an order

If an item arrives damaged or is not what you ordered, contact us as soon as possible and we will work with you to put it right.

06Our content

The Lux Carry name, logo, photos and text on this site belong to us. Please do not copy or use them without our permission.

07Our responsibility

We take care to keep the site accurate and available, but we cannot promise it will always be free of errors or interruptions. To the extent the law allows, we are not responsible for losses that result from using the site.

08Changes to these terms

We may update these terms from time to time. The date at the top shows when they were last changed.

09Governing law

These terms are governed by the laws of Ghana.

10Contact

Questions about these terms? Use the Contact us page.